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ASET ACADEMY · PROFESSIONAL LEARNING

Short Course on E-commerce & Online Business Fundamentals

Learn how online businesses operate, select products, create listings, manage orders, provide customer service and understand digital payments and delivery.

12 lessonsApproximately 6–10 hours durationBeginner levelOnline learning mode
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About this course

Learn how online businesses operate, select products, create listings, manage orders, provide customer service and understand digital payments and delivery.

E-commerce & Online Business Fundamentals is a practical, beginner-friendly ASET Academy course. Learners build foundational knowledge through guided lessons, examples, practice activities and a final task. The course is designed to support study, employability, workplace productivity and small business development.

STEP BY STEP LEARNING

Course curriculum

12 lessons in 4 learning sections

12 lessons
01E-commerce Foundations3 lessons⌄
▣Online business models and sales channelsVideo / Lesson · 20 minEnroll to unlock
▣Choosing products and understanding customersVideo / Lesson · 20 minEnroll to unlock
▣Competitor research and value propositionVideo / Lesson · 25 minEnroll to unlock
02Storefront and Product Listings3 lessons⌄
▣Online store structure and navigationVideo / Lesson · 20 minEnroll to unlock
▣Writing product titles, descriptions and specificationsVideo / Lesson · 20 minEnroll to unlock
▣Product images, pricing and stock informationVideo / Lesson · 25 minEnroll to unlock
03Orders and Operations3 lessons⌄
▣Order processing and customer communicationVideo / Lesson · 20 minEnroll to unlock
▣Inventory, packaging and delivery workflowVideo / Lesson · 20 minEnroll to unlock
▣Payment methods, refunds and basic recordsVideo / Lesson · 25 minEnroll to unlock
04Marketing and Business Project3 lessons⌄
▣Social commerce and online promotionVideo / Lesson · 20 minEnroll to unlock
▣Customer reviews, trust and retentionVideo / Lesson · 20 minEnroll to unlock
▣Prepare a launch plan for a small online storeVideo / Lesson · 25 minEnroll to unlock
YOUR LEARNING OUTCOMES

What you will learn

Explain common e-commerce business models
Prepare product listings and online storefront content
Understand order, inventory and delivery workflows
Plan customer service and basic online promotion

BEFORE YOU START

What you need

Basic computer and internet skills

MEET YOUR INSTRUCTOR

Course instructor

admin

Questions & reviews

Examinations

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